As we look ahead to 2025, the unified commerce landscape is set to experience significant changes. Businesses are focusing on creating seamless, connected experiences across in-store, online, and mobile channels to stay competitive and meet evolving customer expectations.

This peer-led session will dive into what’s expected in the next few years, covering emerging technologies, new customer behaviours, and strategies to stay ahead of the curve.

Attendees will discuss how businesses are preparing for the future of commerce, the key trends expected to shape the industry, and the role of new technologies in enhancing customer experience and driving growth.

Key discussion points:

  • What to expect in unified commerce by 2025: key trends and industry predictions.
  • Emerging technologies that will drive innovation and change in customer experience.
  • Strategies businesses are using to prepare for the future of commerce and remain competitive.

Don't miss this opportunity to gain valuable insights and strategies for embracing digital payment technologies.

Secure your spot today and propel your business into the future of transaction excellence.

Time

Item

12:00pm

Arrival and Refreshments

12:15pm

Welcome & Introduction                                                                                                                                                 

12:25pm

Roundtable Discussion Topic 1:
What to expect in unified commerce by 2025

12:45pm

Roundtable Discussion Topic 2:
Emerging technologies driving innovation and change in CX

1:00pm

Roundtable Discussion Topic 3:
Business strategies to prepare for the future of commerce 

1:20pm

Discussion Wrap Up & Conclusion

1:30pm

Networking

2:00pm

Official Event Closed
Guests welcome to stay at leisure.

Speakers.


Hayley Fisher

Head of ANZ

Adyen
 

Aria

Restaurant views don’t come anymore impressive than this. Matt Moran’s Aria is positioned between the Opera House and the Harbour Bridge, affording diners sweeping views of the iconic landmarks.