If there's anything we've learnt from the first few months of 2024, is that the retail world is not slowing down. New technology. Shifting customer behaviour. An uncertain economy. What worked yesterday, may not work tomorrow. As retailers, you are always going to be on your toes.

While there are big transformation opportunities in every business, it will be the daily improvements that keep you ahead of the competition. That's why we wanted to connect some of the best minds in retail to share ideas for quick wins to build revenue growth.

In this roundtable, we will share strategies and tactics to keep omnichannel and ecommerce customers engaged and converting. Opportunities we will unpack include:

  • Identifying new customer opportunities through market research, owned data and competitor analysis
  • Expanding into new markets and new product categories
  • Personalising marketing and experiences for high-value customers
  • Optimising online experiences to improve conversion and reduce cart abandonment
  • Connecting the shopping journey across channels.

Don't miss out on this unparalleled opportunity to connect and share, register now to secure your seat!

Time

Item

12:00pm

Arrival and Refreshments

12:15pm

Welcome                                                                                                                                                 

12:20pm

Discussion Topic 1:
Identifying new customer opportunities through market research, owned data and competitor analysis & expanding into new markets and new product categories.

12:40pm

Discussion Topic 2:
Personalising marketing and experiences for high-value customers.

1:00pm

Topic Discussion 3:
Optimising online experiences to improve conversion and reduce cart abandonment and connecting the shopping journey across channels.

1:20pm

Discussion Wrap Up & Conclusion

1:30pm

Networking

2:00pm

Official Event Closed
Guests welcome to stay at leisure.

Speakers.

Nathan Bush

eCommerce Coach and Advisor
Host of the Add To Cart eCommerce podcast


Nathan is an independent eCommerce advisor and commentator. He hosts Australia’s leading eCommerce podcast, Add To Cart, and coaches retailers with a focus on ecommerce strategy and new ideas. He has worked with retailers including Pillow Talk, Michael Hill Jeweller and Nespresso. Before launching his own advisory service, Nathan led Super Retail Group’s eCommerce transformation. He has also been recognised as one of Australia’s Top 50 People in eCommerce for four consecutive years.

Entrecôte

When it opened on Domain Road in South Yarra in 2014, French restaurant Entrecote quickly became a destination for semi-formal dinners, post-Tan drinks and Parisian-style picnic packs. Funnily enough, it was never meant to be permanent – Entrecote started as a pop-up. After a solid run in South Yarra, it moved to Prahran in 2021. Enjoy traditional French Fare in beautiful surrounds.