Insider: The #1 AI-native platform for individualised, cross-channel customer experiences
Insider, recognized as a top leader in the G2 Summer’24 Report, stands out with the highest number of #1 rankings and a perfect user satisfaction score of 100. With our latest achievement of being named the #1 Leader in SMS Marketing, Insider continues to solidify its position as a top 3 leader in 9 categories.
At Insider, we empower marketing teams at over 1,200 brands—from high-growth businesses to enterprise players like Toyota, Samsung, L'Oréal, GAP, Santander, and many more. Our platform connects data across channels, predicts future behaviour with AI, and automates cross-channel journeys, ensuring each customer experience is unique and delivered with the fastest time to value.
Why Insider
Insider offers an all-in-one solution to craft personalised, data-driven customer experiences across 12+ channels for every use case, industry, and business objective. Our platform includes:
- Customer Data Platform (CDP): Stitch together every customer interaction to build a clear picture of behaviours, interests, needs, and preferences.
- Journey Orchestration: Seamlessly create and automate personalised customer journeys.
- Predictive Marketing Engine: Leverage AI to predict customer behaviour and optimise marketing efforts.
- Cross-Channel Messaging: Deliver consistent messages across web, app, SMS, email, WhatsApp, and more.
Sirius AI™: The Future of CX
Introducing Sirius AI™, the world’s most comprehensive AI solution for customer experience. Sirius AI™ helps uncover new revenue opportunities and scale marketing efforts, achieving 60% higher productivity and efficiency.
Trusted by Global Brands
From LEGO to Puma, our customers have seen remarkable results with Insider's platform:
- LEGO: Simplified email marketing processes with exceptional tech support.
- Spotlight Retail Group: The group achieved a staggering 37X ROI, transforming its CRO efforts and delivering personalised, value-driven experiences to customers.
- Decathlon: Achieved 12x ROI with relevant product recommendations and effective web push campaigns.
- Puma: Saved time and effort with predictive templates, running multiple campaigns simultaneously.
- Integrations and Resources
Insider integrates with over 100 data sources, breaking down silos and unlocking the potential of your tech stack. Explore our extensive library of resources including ebooks, success stories, and webinars to stay ahead in the competitive market.
Join Our Community
Join our community of 200,000+ CX, marketing, and e-commerce professionals. Subscribe for the latest news, tips, and success stories, and discover how Insider can drive rapid and profitable growth for your business.
For more information, visit useinsider.com.
Explore Insider Today
Experience the power of individualized, cross-channel customer experiences with Insider. Request a demo to see how we can help you achieve your marketing goals.
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